Any party who has a vested interest in the Department of Communication Disorders at Eastern Washington University may file a complaint against the program or an employee of the program. Complaints can come from constituents within the program (e.g., faculty members, staff members, students) or outside the program (e.g., employers of the program's graduates, off-campus supervisors, professionals, etc.). The nature of the complaint determines the steps that should be taken:
- Students who have complaints regarding sexual harassment should contact the Office of Human Resources, Rights, and Risks at Eastern Washington University.
- Students who have complaints regarding grades received in courses or practicum should follow the university's grade appeal policy, which can be found in the university catalog or by contacting the Office of Academic Affairs.
- Students who have complaints of a general nature against a faculty member, staff member, department chair, or off-campus supervisor should follow the procedures outlined in the document entitled "Complaint Procedures for Students" which can be found here.
- Faculty and staff members who have complaints against other faculty or staff members or against the department chair should follow the university's grievance procedures. Contact the Office of Academic Affairs or the Office of Human Resources, Rights, and Risks for further information.
- Any party who believes that the Communication Disorders program is not in compliance with any number of accreditation standards should address their concerns to the Council on Academic Accreditation (CAA) of the American Speech-Language-Hearing Association. To assist you in filing such a complaint, the 2008 accreditation standards can be found here, and the CAA's procedures for complaints against graduate education programs can be found here.
If you require further assistance in filing a complaint, feel free to contact the department chair, Jane Pimentel, by phone at 509.828.1325 or by email at firstname.lastname@example.org.